Terms and Conditions cuci22 — Platform Usage Guidelines

1. Acceptance of Terms and Conditions

These Terms and Conditions constitute a legally binding agreement between you ("Member" or "User") and cuci22 ("Platform", "we", or "cuci22"). This document governs all aspects of your use of the cuci22 platform, including the official website at cuci22.wine, mobile app and all related services.

By clicking the "Register" button, using any of our services, or simply browsing the cuci22 platform, you automatically agree to be bound by all terms stated herein. These terms take full effect from the date of your account registration.

Cuci22 operates as an online entertainment platform. All gaming activities offered are for entertainment purposes only. Members are reminded to play within their means and never use funds needed for essential living expenses.

2. Eligibility for Membership

To be eligible to register and use the cuci22 platform, you must meet all of the following requirements:

• Aged 18 years and above on the date of registration.
• Residing in a region that does not restrict access to online gambling platforms.
• Have full legal capacity to enter into a binding agreement.
• Never been declared bankrupt or currently undergoing bankruptcy proceedings.
• Not an employee, contractor or immediate family member of a cuci22 employee.
• Not currently enrolled in a voluntary self-exclusion program from gambling platforms.

3. Account Registration and Management

Each individual is only permitted to hold one active account at cuci22. Multiple account registrations by a single individual — whether using different names, phone numbers, email addresses or IP addresses — constitute a serious breach of these terms and may result in the closure of all associated accounts and the freezing of all related balances.

During registration, you are required to provide truthful, accurate, and up-to-date information. cuci22 reserves the right to request supporting documents to verify your identity (KYC process), including an identity card, bank statement, or other relevant documents. This verification process is in place to protect your account security and maintain the integrity of the platform.

You are solely responsible for:

• Keep your account password confidential.
• Ensure that no other party uses your account.
• Notify cuci22 immediately if you suspect any unauthorized access to your account.
• Update your profile information whenever changes occur.

4. Deposits and Payment Methods

Cuci22 accepts deposits via a variety of local Malaysian payment methods, including DuitNow QR, Touch 'n Go eWallet, FPX, Boost, GrabPay and direct bank transfer. All deposits are processed instantly and credited to your account within seconds of a successful transaction.

Deposit-related conditions to be observed:

• The minimum deposit is set at a reasonable level and is stated on the Deposit.
• All deposits must be made using a payment method registered in your own name. Third-party deposits are not accepted.
• Cuci22 does not charge any processing fees for deposits; however, your bank or digital wallet provider may apply their own charges.
• In the event of a technical failure during a deposit, you must contact customer support with proof of transaction within 24 hours.

5. Fund Withdrawal

Withdrawals at cuci22 are processed within 5 to 15 minutes for fully verified accounts. Key conditions regarding withdrawals:

• Withdrawals can only be made to a bank account or digital wallet registered under the same member's name.
• Before the first withdrawal is approved, KYC verification must be completed.
• The minimum withdrawal amount is stated in the member panel and may vary depending on the payment method.
• Cuci22 reserves the right to delay withdrawals by up to 5 business days if additional security checks are required.
• Withdrawals exceeding a certain amount require additional verification in accordance with cuci22's internal policy.

6. Bonuses, Promotions and Wagering Requirements

Cuci22 offers a wide range of bonuses and promotions to both new and existing members. All bonus offers are subject to the following conditions:

• Wagering Requirement (Rollover): Each bonus has wagering requirements that must be met before any withdrawal is permitted. These requirements are clearly stated in the terms of each promotion.
• Validity Period: Bonuses must be used within the specified time period. Expired bonuses will be automatically forfeited.
• One Bonus at a Time: Members may not claim two bonuses simultaneously unless otherwise stated in the relevant promotion's terms.
• Game Terms: Some bonuses may only be used on specific games or game categories.
• Betting Limit During Bonus: While meeting bonus wagering requirements, the maximum bet per round or match may be limited.

Cuci22 reserves the right to cancel any bonus and related winnings if there is evidence that the bonus has been abused or manipulated. cuci22's decisions on all bonus-related matters are final.

7. Game Rules and Outcomes

All games offered at cuci22 use a Random Number Generator (RNG) that has been independently verified by an accredited testing body to ensure fairness in every game outcome. The Return to Player (RTP) rate for each game can be found in the respective game information.

In the event of a technical failure during gameplay, cuci22 reserves the right to void the relevant round or match and refund the original bet to the member's account. No claims may be made for unrealised winnings resulting from technical disruptions.

For live casino games, the specific rules displayed in each game room form part of these terms and must be strictly followed. The decisions of the dealer or live game host are final.

8. Prohibited Conduct

The following activities are strictly prohibited on the cuci22 platform and may result in immediate account suspension or closure:

• Registering more than one account, whether personally or through a representative.
• Using software, bots, or automated tools to play or manipulate game outcomes.
• Exploiting bugs, technical vulnerabilities, or system errors to gain an unfair advantage.
• Colluding with other members to manipulate games or abuse bonuses.
• Using another person's account or allowing others to use your account.
• Engaging in any money laundering or illegal financing activities through the platform.
• Sending, posting, or sharing offensive, threatening, or defamatory content through any platform communication channel.

9. Account Closure and Suspension

Members may close their account at any time by contacting cuci22 customer support. Prior to closure, all outstanding bonus wagering requirements must be fulfilled, or the relevant bonus will be forfeited. Any remaining cash balance will be returned to the member after the required security checks.

Cuci22 reserves the right to suspend or close an account without prior notice under the following circumstances:

• Violating any terms and conditions stated in this document.
• Registration details found to be false or misleading.
• There is suspicious or potentially illegal activity detected on the account.
• Requests from competent authorities.

10. cuci22 Liability Limits

Cuci22 shall not be liable for any direct, indirect, incidental or consequential losses arising from the use of this platform, including but not limited to:

• Financial losses incurred during gameplay.
• Service disruptions due to technical issues, system maintenance or natural disasters.
• Unauthorised access to your account resulting from your own negligence.
• Third-party actions beyond the reasonable control of cuci22.

Cuci22's maximum total liability to any member under any circumstances shall not exceed the total amount deposited by that member in the 30 days preceding the claim.

11. Data Privacy and Protection

Cuci22 takes the protection of members' personal data seriously. All information you provide during registration and use of the platform is stored securely using AES-256 encryption and is only accessible by authorised personnel. Your information will not be sold, rented or shared with any third party without your consent, except as required by law.

For full details on how cuci22 collects, stores and uses your personal data, please refer to Privacy Policy ours, which forms part of these terms.

12. Amendment of Terms and Conditions

Cuci22 reserves the right to amend, update or replace any part of these terms and conditions at any time without prior notice. Changes take effect immediately upon being published on the official cuci22 website.

It is the member's responsibility to review these terms periodically to stay informed of the latest version. Continued use of the cuci22 platform after any amendment constitutes your acceptance of the updated terms.

If you have any questions or require further clarification on any section of these Terms and Conditions, the cuci22 customer support team is ready to assist you via 24/7 live chat, WhatsApp or Telegram.